Month: September 2010
The Art of Building Trust and Rapport
For most of us selling a solution (whether a product or service), we have come to expect a long, often drawn-out, sales cycle before the yes or no verdict. We also know that there are a lot of factors that go into the decision to buy/not to buy from us…
Why Bother with a CRM?
Why Bother with a CRM and How to Make it Work for You? For many companies, implementing a CRM is not an easy task because for decades sales people have been “doing it their way” and now, all of sudden, we are asking them to standardize their communication & organization…
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- Embracing Change: Turning Hesitation into Progressby Lisa Rodrigues
- Email-to-Case for Salesforce: Five Key Factors for Successby James Agudo
- The 10 Most Important Things to Consider in a CRM Implementationby Lisa Rodrigues
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