Month: September 2019
Can personalization on your emails go too far?
I was working with a client recently and we were constructing an Engagement campaign that had ‘send an email’ as one of the steps. He was adamant that the email we were building have a very large number of personalization fields on it. Having looked at his Salesforce, he did…
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- Embracing Change: Turning Hesitation into Progressby Lisa Rodrigues
- Email-to-Case for Salesforce: Five Key Factors for Successby James Agudo
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