Salesforce Adoption Specialists

3 Reasons That Your Awesome Salesforce Implementation is Failing
After a series of build committee meetings, customizations, development and testing, your implementation partner has delivered an awesome Salesforce instance that reflects your business process. Salesforce is launched with much fanfare. Management and executives are excited to see this technology investment pay off. Users are trained on how to use…
Announcement – Darren Rabie
The Focus team is excited (and a bit sad) to announce that Darren Rabie, Founder & President of Focus, will be stepping away from the day-to-day duties with Focus in order to spend more time with his family, philanthropy and to pursue other opportunities. In his place, Steven Wright has…
5 Questions SMBs Need To Ask When Researching CRM Platforms
You might turn to your parents or friends for advice on buying your first car. Your doctor can clear up any confusion about trying a new diet or fitness regime. When small and medium-sized business (SMB) owners start looking around for a customer relationship management (CRM) platform, on the other…
How LinkPoint Connect for Outlook Took Salesforce to the Next Level
Situation ALMAG Aluminum is a leading manufacturer that designs, extrudes, fabricates, and finishes custom aluminum parts for a variety of industries. In 2007, ALMAG decided to implement Salesforce with the help of Focus. Focus completed an initial implementation including design, build, data migration, and training. Focus took the ongoing monthly…
Succeed with CRM: Customer Service Edition
Welcome to a multi-part series on how to succeed with CRM. By now, most of you reading this have or are using a CRM right now. It could be Salesforce.com, Microsoft CRM, Sugar, Zoho, Pipedrive, etc. My guess is that most of you are NOT getting the value you thought you would…
Training Opportunity – COJG
Heard of COJG – the Canadian Ontario Job Grant? The Canadian Government has invested training money that you may be eligible for. If you have ever wanted to provide your “client facing” team with quality professional development, take advantage of this opportunity. Training Topics Sales, Customer Service, Communication (any “customer…
About
Categories
- Articles (9)
- Blog (9)
- CRM Management (12)
- Featured (2)
- News (5)
- Uncategorized (3)
Latest Post
- Embracing Change: Turning Hesitation into Progressby Lisa Rodrigues
- Email-to-Case for Salesforce: Five Key Factors for Successby James Agudo
- The 10 Most Important Things to Consider in a CRM Implementationby Lisa Rodrigues
Newsletter
Join our newsletter for updates, exclusive offers, and the latest news! Sign up now!
Tags
Archive
Calendar
M | T | W | T | F | S | S |
---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | |
7 | 8 | 9 | 10 | 11 | 12 | 13 |
14 | 15 | 16 | 17 | 18 | 19 | 20 |
21 | 22 | 23 | 24 | 25 | 26 | 27 |
28 | 29 | 30 |
Latest Comments