Category: Blog

Where to Start? Too many sales people only think about their follow up best practices when they are actually following up. The most effective of sales people know that the best way to avoid a follow up from going cold, is by setting good expectations of what is to happen…

You might turn to your parents or friends for advice on buying your first car. Your doctor can clear up any confusion about trying a new diet or fitness regime. When small and medium-sized business (SMB) owners start looking around for a customer relationship management (CRM) platform, on the other…

Welcome to a multi-part series on how to succeed with CRM. By now, most of you reading this have or are using a CRM right now. It could be Salesforce.com, Microsoft CRM, Sugar, Zoho, Pipedrive, etc. My guess is that most of you are NOT getting the value you thought you would…

Heard of COJG – the Canadian Ontario Job Grant? The Canadian Government has invested training money that you may be eligible for. If you have ever wanted to provide your “client facing” team with quality professional development, take advantage of this opportunity. Training Topics Sales, Customer Service, Communication (any “customer…

CRM From the Perspective of a Sales Person For a Sales Person, there are endless benefits for using a CRM.  So much so that every Sales Rep should be demanding their company provide them one. Let’s have a look: Everything in 1 Place: Between customers, prospects and one’s network, the…

Is your business being found on Google? Are you well positioned to grow your business with an online strategy? Over 87% of small businesses say they’re NOT ready! And it’s understandable why. With today’s surplus of digital marketers, it’s tough to find professionals that are really good at what they…