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Welcome to Bricks Template One!

Welcome to Bricks Template One!

Contact Us

Welcome to Template One

Welcome to Template One
Contact Us

Welcome to Template One

Welcome to Template One

Are you stuck with a Salesforce that no one is using?

Launch with Salesforce

New to salesforce? Let’s build your success, step by step!

Salesforce Adoption Specialists

  • Salesforce is new to me – I don’t know what I don’t know.
  • Struggling with inconsistent sales results or process.
  • I don’t have anyone to set up Salesforce.
  • I have no one to train or onboard my users.
  • I don’t have anyone to manage it ongoing.

With Focus CRM, we help you build a scalable, repeatable, and data-driven sales process in Salesforce—so every rep follows the same winning playbook, to help you close more deals, faster!

Salesforce Adoption Specialists

Our Clients

Build a Duplicable Sales Process with Salesforce

No more scattered excel sheets

Gain real-time visibility into your leads and pipeline activities, avoiding delayed or inaccurate reporting, while reducing the risk of losing vital relationships when key team members leave.

Slash onboarding time for new hires and sell faster

New sales reps hit the ground running with immediate access to all necessary tools and data, allowing them to accelerate business and pipeline development.

Empower accurate forecasting

Equip you and your reps with personalized dashboards to quickly identify neglected accounts and prioritize key contacts, arming management with the sales activity & pipeline data for accurate forecasting.

All-in-one Solution

How we do it

Build, Launch, and Thrive with Salesforce—We’ve Got You Covered!

Have meaningful data you can understand and apply

Unlock insights that drive smarter marketing and sales decisions

Identify which lead sources are producing the highest-quality leads & converting at the best rates. Pinpoint which products, industries and geographies are generating the most success.

Spike roi on marketing efforts

Segment and categorize each contact to ensure personalized, relevant communication, enhancing engagement and conversion rates.

Reduce inbound support requests and boost customer referral rates

Track customer complaints, enabling faster visibility & resolution and preventing issues from escalating – reducing the risk of customer churn.

What you can expect

  • Step-by-Step Sales Stages – Standardized lead-to-close workflows for consistency.
  • Automation & Lead Management – Assign, track, and nurture prospects without manual effort.
  • Pipeline Visibility & Reporting – Real-time insights to optimize team performance. Salesforce.
  • Salesforce Training & Adoption – Ensure your team actually follows the process and maximizes Salesforce.

The Result? A predictable, scalable sales engine that converts more leads into revenue—without chaos.

Implementation tailored to businesses of all sizes and scopes

Committed to Excellence, Obsessed with Your Success

    Sales Jump Starter

    • Leads
    • Accounts & Contacts
    • Opportunities
    • Reports & Dashboards

    Sales Essentials 

    • Leads
    • Accounts & Contacts
    • Opportunities
    • Quoting
    • Custom Reports & Dashboards 

    Sales & Service

    • Leads
    • Accounts & Contacts
    • Opportunities & Quoting
    • Customer Service (Cases)
    • Custom Reports & Dashboards

Salesforce Success Doesn’t Stop at Go-Live —Let’s Keep It Working for you

Implementing Salesforce is just the beginning. Without ongoing training, support, and optimization, even the best system can lose its impact. Our managed services ensure your team stays engaged, your data stays accurate, and your processes stay efficient—so you get continuous ROI.

Keep Salesforce Running Smoothly – Explore Ongoing Support

What our clients say

We were at the point where we thought CRM wasn't going to work for us, maybe our business was too complex to fit into CRMs. This was our third attempt at working with a partner and with focus and diligence we’ve arrived to where the CRM reflects the KPIs that reflect our business strategies and tactics. Thank you to Lisa and the team at Focus!

Client Testimonials

Working with Lisa, Kyle and Bruno has been an absolute pleasure. They understood what our vision was, and they were able to deliver exactly what we had in mind. Their team is extremely knowledgeable and offered great support and creative solutions throughout the entire process. They are all very detail-oriented and constantly followed up when they said they would.

Adam has a deep understanding of Salesforce and has provided outstanding support, helping us customize this software to add significantly more value to our company. Adam is a pleasure to deal with, understands our business, provides solutions, and can be relied on to get the job done in a timely manner.

Wanted to reach out and express our appreciation to the Focus team, for your dedication of being our “personal trainer” for our Axis Communications team, for the purpose of become proficient with SalesForce. Axis Communications has made significant progress during our time together, and now we are in a position for SF.com to be a productive and effective tool for us.

Thank you again for helping us make so much progress and for staying so on top of our improvement. It feels like your team is invested in the success of your team and every dollar we spend with you is worth it! It’s hard to provide a service oriented firm with a 10/10 review but we’ll give that to you!

The transition was seamless. My team is really engaged and they like working with Sarah. She understands our business model very well and she is always open to suggestions, recommendations, and she experiments with new ways to reach to my team.

Support is great; we have unlimited support from your team if my people have any questions or if they need more training on a specific topic.

I just wanted to take a minute to tell you that so far everything has been great. The guys are using Salesforce properly now and I have noticed major differences in my day-to-day management of the activity.

For example, I helped Andre put a quote together this morning and when I asked him for the information he simply said “it’s in Salesforce” and it only took me a matter of seconds to get all the info I needed to produce the quote based on his notes in the Opportunity on Salesforce.
Thanks again.

In my 12 years as a business owner, I’ve met few are as organized and effective as Donna. She approaches every day with a high level of energy and passion. This coupled with her sound analytical skills, make her an invaluable asset. During the last 3 years Donna was the lead in implementing a CRM system, taking our sales team to a new level.

Donna has been providing services to P & P for over a year now. When we started working with Donna, the first thing we noticed is that any task was done on time or sooner, regardless of complexity. Since then we have discovered her more advanced talents which are many, but the ones that are most notable are performing complex data analysis, identifying key KPI’s and Quarterly Priorities (QP’s), HR management, and quarterly planning. Donna just has a great head on her shoulders, she smart organized and “get’s it”, she had helped me with a number of difficult situations with professionalism and speed.

Lisa is a detail-oriented manager that kept everyone focused and on their timelines. She was always available for questions, easy to work with as her input is straight forward and honest. It has been a pleasure.

Focus CRM proactively leads our adoption every day with a dedicated team that works hand in hand with ours. You do everything a full-time internal CRM champion would do and more … at a substantially lower cost. As long as we use a CRM, we will always need someone to run it. We see a great future together with Focus being that “someone”. Looking forward to another year together!

I have had the pleasure of working with Lisa for close to a year now and she is the ultimate professional. She is a great listener and is quick to report back with solutions. If it’s results that you’re looking for then Lisa is the person for you. As for her attention to detail…I have yet to meet her equal.

Lisa is a highly motivated individual with great ideas as to how to process information in an office setting. Lisa worked with me to help set up our Salesforce CRM program five years ago; we are still using many of her ideas even now.

I had the opportunity and privilege to work with Lisa in 2010 on our implementation of Salesforce. I don’t know if I could say enough positive things about Lisa and her abilities. Her depth of knowledge of Salesforce was impressive and significant in our success. When it came to the project, ours was one of the most complex implementations tackled by Focus . Lisa was directly instrumental in our on-time and successful rollout last year. I have enjoyed working with Lisa and am proud to recommend her.

Lisa is a highly skilled, experienced and details oriented professional. In 2015, I hired Focus to design, program, implement and train my staff and I on a customized CRM solution using the Salesforce.com platform. Lisa Rodrigues was the project lead and in less than 3 months, Lisa had our system up, running and our staff using the system religiously. She was very committed to understanding how our business operates and responded to our questions with an incredible ability to convey her knowledge of Salesforce.com in a manner that was fun to learn and easy to understand. I would highly recommend Lisa Rodrigues and the Focus team to anyone looking to improve the efficiency and success of their business.

Sarah’s Saleforce.com expertise is extensive.   She keeps an eye on their progress, and constantly emails our team asking how she can help or pointing out functionality they could & should be using within the Salesforce application.

Sarah is ALWAYS available.   As I work all hours of the day and night Sarah has interacted with me in the early mornings, late evenings.  Any time I need her she is there.  She has been a true asset to our team and is always available to train me or our team members on the numerous tools she has at her disposal.

In a nutshell, we have found Sarah to be excellent to work with! She has a very nice and accommodating personality, sense of humour, desire to help, is a so knowledgeable with Salesforce and, in particular, turns around changes and ideas for sf.com extremely quickly.

We have a team of 7 reps, male and female, with varying degrees of experience and Sarah works well with them as a group and in one on ones.

I can tell that Sarah takes pride in her work and has always been well prepared and is always respectful of our time and schedule.

Lisa Rodrigues has been fantastic to work with. When we first went live with SF, she made herself available morning, noon, nights and weekends. In the time since, she has remained tremendously responsive. She’s never failed to return my e-mails or phone calls in the same day, even if only to assure me that she’s working on a solution to my problem.

Our company had been using Maximizer, which had become unsupportable and required a full system replacement.

Yes I would recommend Darren’s team for your SFA. It is a significant investment to purchase and set up a SFA program and I now believe we would have made the same mistakes and received only part of the systems benefits if we did not have assistance from outside the company

So far this has been something we would never have been able to do without all of their help, and we do hope that this will continue. We have many different personalities and technology levels in the office and it was key that your team was able to work with each personality/level and again they have proved to us they have all of the requirements to do this and everyone is feeling very involved and really appreciate the different levels of help/service they have all individually experienced.

Working with Lisa has been absolutely amazing. When it comes to implementing a CRM into a transitioning company I would recommend her 10 fold. She was quick to realize those that were succeeding and those who may have needed a little more hands on efforts and never missed a beat.

Our team is feeling very comfortable and confident and we owe this to Lisa.

I just finished a training session with Zain and wanted to let you know how much I appreciate his guidance in using SalesForce. He has been very helpful with his gentle guidance and I can tell, he has a smile on his face at the other end of the phone.