Salesforce Adoption Specialists

Google Review Testimonials




Focus and their team are a great asset & addition to helping us navigate our customer's experience using SalesForce. Working with them we can finally get the value from SalesForce working with experts that understand marketing, sales & how to execute valuable campaigns and programs from SalesForce.
We chose the Focus team to build out our Salesforce instance and they've been very responsive and knowledgeable as well. Bill and his team always make sure requests are taken care of quickly and have solutions and alternatives to solve our various problems as they come up.
We have worked with Bill and the team at Focus since 2020. They have proven to be a top-notch Salesforce partner and have also distinguished themselves by their unique ability to be personable, which can be difficult to find in a technology partner. Paired with their extensive technical and software knowledge, they communicate in an approachable and relaxed manner, making the intricacies of technology easily understandable.
When we have proposed new ideas for our Salesforce environment, they have executed them efficiently and maintained an awareness of our individual preferences and working style. They have prioritized customer satisfaction by providing training our staff upon request. This personalized approach has empowered us to handle numerous simpler tasks independently, fostering self-sufficiency. They are also incredibly responsive and have been able to resolve most issues as they arise.
We genuinely appreciate the work the team at Focus has done for us so far. We would recommend them as an implementation and operations partner.
We recently partnered with Focus for custom configuration work in our Salesforce instance, and I must say, they have been nothing short of exceptional. Their team is incredibly friendly, making every interaction a pleasant and positive experience. What truly sets them apart, however, is their efficiency and expertise. They were quick to understand our specific needs and challenges, delivering solutions that not only met but exceeded our expectations.
Working with Focus has been an absolute breeze. Their ability to seamlessly integrate with our processes, coupled with their prompt and effective communication, made the entire project run smoothly. The quality of their work is outstanding, and their dedication to ensuring client satisfaction is commendable.
I highly recommend Focus to anyone looking for top-notch Salesforce configuration services. We’re looking forward to continuing our collaboration with them.
Our collaboration with Focus began with an emphasis on refining our sales leadership strategies, and then I got involved as it evolved into a partnership as our Salesforce implementation partner. The experience has been terrific, with Focus consistently demonstrating a high level of proficiency and commitment to our business objectives.
Communication with Focus has consistently been transparent, responsive, and collaborative. Liam and Harnish specifically, but their entire team’s ability to address inquiries promptly and provide regular updates has fostered a trusting relationship. Their professionalism, adaptability, and commitment to delivering tailored solutions make them an invaluable partner for businesses seeking to enhance their Salesforce utilization. We look forward to the continued success of our partnership with Focus.
Lisa and her team are exceptional. Every interaction we’ve had with anyone at FOCUS has always been positive, patient, and reliable. Technology is not our forte so we deeply appreciate the customized and thorough support we receive from them. They prioritize building long-term relationships with clients and we are so appreciative of this approach. We highly recommend FOCUS – their services and their people.
We’ve been working with Focus to help us with our use of Salesforce. When I began working with Adam at Focus, our Salesforce instance was confusing and had many custom fields. They helped us understand how our Salesforce was configured. They helped us to make the system work how we needed it to. Adam and his team have been helpful and very responsive.